General Description
This article outlines methods of resolving issues with a 169.x.x.x IP address
Step by Step Instructions
This address results from a built in feature of windows called automatic private IP address(APIPA). When your computer is unable to find a DHCP server the APIPA service will assign itself a 169.x.x.x IP address. According to Microsoft, the APIPA service checks for a DHCP server every five minutes.
Releasing the IP address
- Click on Start and click Run
- Inside Run, type ipconfig /release to release the IP address
- Then after the IP address is released, type ipconfig /renew
Disabling the Ethernet Adapter
- Click on Start and right click on My Computer. Then click on Manage.
- Click on Device Manager and then Network Adapters
- Under Network Adapters, right click on your Ethernet adapter and select Disable.
- Wait approximately 5 seconds and right click on it and click Re-enable.
- This restarts the DHCP client and tries to obtain an IP address from the Network.
Check the Ethernet cable
- Sometimes a bad Ethernet cable can cause your system to receive a 169 IP address, try changing out the cable for a new one.
Disable antivirus and firewall applications
- Disable/uninstall any external firewall, antivirus, or spyware programs (eg. Norton Internet Security, McAfee Security Center, Trend Micro 2007, Webroot).
Restarting the QoS packet scheduler Protocol
- Click on Start and click Control Panel.
- In Control Panel, double click on Network Connections and then Local Area Connection.
- Click on Properties and uncheck QoS Packet Scheduler.
- Click Ok and repeat the process.
Restarting the DHCP service
- Click Start and select Run.
- Type services.msc in Run and click Ok.
- Find DHCP service and right click on it. Click on Stop.
- Reboot the computer.
- When the computer boots up, click Start and select Run
- Inside Run, type the following: netsh int ip reset log.txt
- Click Ok.
System Restore
- Open Start and click on Programs and then Accessories.
- Then click on System Tools.
- Click on System Restore and select a restore point when you were not experiencing this problem.
- Restore your system.
- Winsock Fix will reset all the settings back to their default state.
- To download Winsock fix follow this link http://www.spychecker.com/program/winsockxpfix.html
- Install winsock fix on your machine and reboot your computer.